Welcome to Zelpura ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Zelpura.com, or make a purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:
Full name
Email address
Shipping and billing address
Phone number (if provided)
Order details
Payment information (processed securely by our payment providers; we do not store your payment card information)
When you use our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referral website
Operating system
Other diagnostic information
We use cookies and similar technologies to:
Keep your shopping cart active
Remember your preferences
Improve website performance
Analyze website traffic
Deliver relevant advertising
You can disable cookies through your browser settings, although some features of our website may not function properly.
We use your information to:
Process and fulfill your orders
Arrange product shipping and delivery
Provide customer support
Send order confirmations and shipping updates
Respond to your inquiries
Improve our website and services
Detect fraud and enhance security
Comply with legal obligations
Send promotional emails (only if you have subscribed)
You may unsubscribe from marketing emails at any time.
We do not sell your personal information.
We may share your information with trusted third-party service providers, including:
Shopify for hosting and operating our online store.
Zendrop to process and fulfill your orders.
Secure payment providers (such as PayPal or other supported payment gateways) to process payments.
Shipping companies to deliver your orders.
Analytics and advertising providers (such as Google Analytics and Meta) to improve our services and marketing.
These providers only receive the information necessary to perform their services.
Your information may be transferred to and processed in countries outside your country of residence. We take reasonable measures to ensure your personal information remains protected in accordance with applicable privacy laws.
We retain your personal information only for as long as necessary to:
Fulfill your orders
Provide customer support
Comply with legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request a copy of your data
Withdraw consent for marketing communications
To exercise your rights, please contact us using the information below.
We use commercially reasonable security measures to protect your personal information. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will promptly delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Zelpura
Email: support.zelpura@gmail.com
Website: https://zelpura.store