We ship to customers throughout the Netherlands. Orders are processed within 1–3 business days of purchase.
Once processed, standard delivery typically takes 9–15 business days, depending on customs clearance and carrier schedules. During busy periods (such as November–December), processing and shipping times may increase — we'll always aim to keep you updated if this affects your order.
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.
Free shipping applies to all orders over €35. Orders under this amount are charged a flat shipping fee of [insert shipping fee, e.g. €3.95].
If your order hasn't arrived within the estimated window, please contact us at support.zelpura@gmail.com with your order number and we'll look into it right away.